Intel's ( NASDAQ: INTC) new CEO Lip-Bu Tan, in his first public appearance since taking the helm, has vowed to refocus on ...
Ashok Chandra, new MD and CEO of Punjab National Bank, emphasizes customer service, retail lending, and selective corporate ...
AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.
Zendesk’s new Resolution Platform puts customer-centric outcomes first with AI agents, real-time insights, and a smarter ...
Welcome to the future of customer service! Jotform is proud to show off our newest innovation: Jotform AI Agents.  Jotform found its roots as an online form builder that gave businesses and ...
Nigeria’s Customer Satisfaction Index rose to 67 per cent in 2024, marking a steady improvement from 61 per cent in 2023, according to the newly released State of Customer Service in Nigeria ...
We’re asking for your feedback on a proposal for possible Muni service cuts. In February, we shared that we will likely have to cut Muni service this summer due to a $50 million budget shortfall.
Sports medicine professionals need to ensure the safe participation of athletes in sports activities achieved through a periodical preparticipation evaluation ... form. There is a strong belief that ...