The awards honor practitioners and vendors who exemplify the design and implementation of a superior customer experience strategy. SAN FRANCISCO — CMSWire, the world’s foremost publication covering ...

To translate insights into action, brands should establish cross-functional collaboration between data analysts, marketers ...

Data insights help businesses predict needs and tailor interactions accordingly. Retailers should embrace tech like ...

Q2 2025 Earnings Call Transcript April 3, 2025 MSC Industrial Direct Co., Inc. beats earnings expectations. Reported EPS is ...

Capturing attention is all about strategy and speaking is a learned skill. Learn how to craft presentations that respects ...

Data alone isn’t enough — what retailers truly need is a way to make sense of this information, align teams around it and turn insights into action.

Microsoft Chief Partner Officer and CVP Nicole Dezen talks company’s 50th anniversary, AI, Copilot, security and more.

Prezent, a startup empowering customers to build slide decks using generative AI, has raised $20 million as it further develops and refines its AI models for different use cases and expands into ...

Project Slide Wow integrates with Adobe Customer Journey Analytics (CJA) to automatically generate PowerPoint slides populated with relevant data visualizations and speaker notes. This allows ...

Why Did Sunita Williams Go To Space? Astronauts Sunita Williams and Barry Wilmore embarked on an eight-day mission to the International Space Station on June 5 as part of NASA's initiative to test ...

One of the most common pitfalls is customer concern over AI and ethical data handling. It’s not all bad news that AI is changing consumer privacy expectations and behaviors. However, businesses ...

The Houston Livestock Show and Rodeo is offering refunds or donation options to fans after Journey’s sold-out concert was canceled last Friday due to an “electrical fire” under the stage.