Five9 has announced the release of Microsoft Teams UC Integration. This new Teams feature has a bi-directional presence, allowing agents to communicate with experts and accelerate resolutions for ...

Data from the commercial real estate industry – and from workplace leaders – underscores a link between hybrid work and lease ...

Google’s Agentspace grounds Gen AI in enterprise data sources to help enterprise workers find the information they need the first time and then leverage that data for AI-powered insights and generated ...

The promise of AI tools with the agency to make decisions has potential – but adopters would be wise to understand what AI agents can do well.

A debate means there's still time to get it right when it comes to modern employee experience -- we haven't permanently settled for getting it wrong for everyone.

Metrigy’s recently published Employee Engagement Optimization: 2025 global study of 400 organizations showed that work location is in a state of flux and that hybrid work strategies are driving ...