Gas and electric utility says customers who got late fees for making payments by check can ask for fee refunds.

As National Grid seeks to raise electric and gas rates across New York, some customers are struggling to even reach them by ...

In a letter Monday, DPU leaders excoriated National Grid for failing to send timely ... “The Company’s failure to proactively acknowledge the billing issue and work constructively with the ...

With many monthly bills topping $350 during a cold snap in January and February, the savings for some customers could be $700 or more.

The average National Grid customer’s electric bill would rise 20% over three years in a rate hike plan submitted to ...

Customers in Massachusetts slammed with very old bills from utility companies, despite state regulations to prevent it.

Syracuse, N.Y. – National Grid today unveiled a proposed rate settlement with New York regulators that would increase a ...

National Grid has delivered electricity and natural ... before writing this too but it turns out they haven’t fixed the issue I called about last year! They mixed up my social security number ...

In May 2024, National Grid released a new five-year strategic plan calling for a 50% step-up in investments to be funded by a GBP 7 billion rights issue and noncore asset disposals. The step-up in ...

National Grid (NYSE: NGG) on Friday announced a three-year electricity and natural-gas delivery-rate plan for the company’s ...