A Patna woman lost Rs 52,000 while trying to get help for a delayed delivery. Know how the scam unfolded and how to avoid ...

From store ambiance to delivery efficiency, find out which chains do customers really rate and which are falling short.

Lussocitta, a luxury bag retailer based in Singapore, announces its partnership with iShopChangi, Changi Airport’s online ...

No longer just a tool for efficiency, AI is revolutionizing how retailers personalize shopping experiences, optimize product ...

Customer expectations in today’s rapidly evolving e-commerce scene have reached new heights. Customers want unique experiences that correspond to their personal preferences and needs; which means they ...

India's warehousing demand is being revolutionized. The demand for shorter delivery times due to the E-commerce boom brings ...

Instacart's Chief of Connected Stores takes RTP inside the company’s evolution from online delivery to full-fledged technology partner.

Discover the mattress brands and shops that came top of our exclusive customer survey – and find out which you might want to ...

Currently, IKEA’s online presence is limited to four states: Andhra Pradesh, Karnataka, Maharashtra, and Telangana, where it also operates physical stores. The upcoming launch in Delhi-NCR signifies a ...

Meal delivery services give consumers a convenient way to make home-cooked meals by delivering fresh, pre-measured ...

Traditional grocers beat mass retailers and dollar stores when it comes to customer satisfaction. But they need to improve ...

Many have taken to social media to complain of the issue, with even basic items including fruit and vegetables said to be affected by outages and IT glitches.