Digital banking has rapidly ascended to the forefront of customer engagement. Yet, despite millions invested in digital app ...

The overall customer experience is the key aspect that distinguishes a company from its competitors, irrespective of the ...

At the e4m Pitch CMO 2025 event, Deepti Mishra, Head of Sales & Marketing at Digitup, made a compelling case for design systems ... scalability, and user experience. “Brands invest in expensive ...

There are three innate benefits that all brands can reap from an optimized customer journey, also referred to as Customer Journey Mapping ... emphasis on enhanced UX, a responsive site experience ...

At this advanced stage, UX forms the backbone of the bank’s decision making, culture, processes, and strategic outlook. Every digital and physical touchpoint—from mobile apps to call centers—reflects ...

Parshv Gala professional uniqueness stems from an MS in Information Technology from the School of Computer Science at ...

In today’s fast-paced digital world, businesses must continuously optimize their website, marketing, and sales strategies to ...

From personalized recommendations to predictive interfaces, AI is becoming an integral part of the user experience (UX) design process ... trust and a 15% rise in customer retention rates.

Proficiency in product roadmap tools (e.g., Jira, Zoho Sprints, Planview) and a strong grasp of customer journey mapping, UX/UI principles, and data-driven decision-making. Must have experience ...

Proficiency in product roadmap tools (e.g., Jira, Zoho Sprints, Planview) and a strong grasp of customer journey mapping, UX/UI principles, and data-driven decision-making. Must have experience ...