ServiceNow has taken big steps in AI in the past year, integrating AI into its SaaS offerings instead of trying to deflect or ...

All emerging technology needs to deliver on its promise, sooner or later. For AI agents, that time is now.

Miami is in the mid-tier advancers category, which comprises about 60% of the cities analyzed. While it’s not yet a leader, ...

Scale AI, a buzzy data-labeling startup, is seeking a $25 billion valuation in a potential tender offer, according to sources ...

ServiceNow's report reveals 80 per cent of Indian consumers use AI chatbots for customer service, yet wait times remain high, leading to customer frustration. The report highlighted that 89 per cent ...

Cognizant (NASDAQ: CTSH) and ServiceNow (NYSE: NOW) have launched an AI-powered dispute resolution solution for mid-sized banks in North America. This BPaaS offering leverages generative AI, ...

Sarah Franklin faced blowback when she announced the HR company would create employee records and ratings for artificial ...

Docusign, Inc. (DOCU), one of the world’s largest electronic signature solutions providers, seems attractively valued amid ...

Few understand this shift better than Debashish Acharya, a leader in HR technology and digital transformation.

Microsoft is introducing a "deep research" AI-powered tool in Microsoft 365 Copilot to compete with similar tools from OpenAI ...