Sky has announced plans to shake up its call centres in a move which will see around 2,000 jobs put at risk of being lost.

Police rescue a teenage girl from a gang demanding a 500,000-baht ransom, successfully reuniting her with her grandmother.

Sky to cut around 2,000 jobs in call centre shake-up - The media group has said it will shut its call centres in Stockport, ...

In August last year in a bid to spur the Business Process Outsourcing (BPO) sector, it was announced that more than $2b had been spent on call centre shells as the government is aiming for 15,000 ...

Crime Suppression Division officers arrested four members of a Thai call-centre scam gang following raids on four locations in Nakhon Pathom and Ayutthaya yesterday.

Bombay High Court has dismissed an appeal filed by the Income Tax Department against Vodafone Essar Ltd. (now Vodafone Idea) concerning the appropriate section for Tax Deduction at Source (TDS) on ...

Police busted an alleged fake call centre here that duped some people in Canada by offering to provide technical support by posing as representatives of Microsoft. Police have arrested 13 people, ...

Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning customer service agents. The broadcaster will close three of its 10 customer service ...

Kolkata: The Bengal Cyber Cell Wing and Bidhannagar Police carried out multiple raids on illegal call centres running in ...

Kolkata: Around Rs 3 crore in cash — in bundles of Rs 500 notes — tumbled out of three trolley bags hidden inside the false ...