Ant International, a leading global digital payment and financial technology provider headquartered in Singapore, has been ...

The new Uptime M&O program includes evaluation on two fundamental fronts, data center operations performance and data center staffing. In each area, proven Uptime protocols are deployed to identify ...

A pivotal initiative in early FY24 focused on overall customer experience, which has proven highly effective. This initiative has demonstrated the impact of delivering a superior experience with ...

According to an NIQ analysis, out of 218,174 brands in Asia Pacific, only 3,857 grew more than 10% in volume and had at least 1% share in 2023. Innovating to address key concerns across demographics ...

"As the pace of technological change accelerates, product manager's role in bridging innovation and customer needs is more crucial than ever. The ISB Executive Education’s ‘Product Management’ and ...

"By understanding a company's Customer Journey," notes ICS President Ken Kiernan, "companies can perfect their sales and support responses at every step of the customer journey - ...

Global cloud communications platform Infobip has been named number one among Established Leaders in RCS Business Messaging by analyst firm Juniper Research. In Juniper Research’s RCS Business ...