News

Sony announced on Wednesday that it will be shutting down its PlayStation Stars loyalty program after three years.
So what it means is many people will get personalized discounts. A lot of people love discounts and it’s a free loyalty ...
Consumers overwhelmingly have positive experiences with loyalty programs. More than half of adults say they participate in ...
A new Consumer Reports (CR) investigation uncovered that Kroger grocery stores collect extensive customer data and use it to ...
Skift Research reveals a growing trend of loyalty leakage across Europe where travelers favor price transparency and ...
Think your loyalty perks build trust? Research shows they can actually accelerate churn when expectations aren’t met.