Crime Suppression Division officers arrested four members of a Thai call-centre scam gang following raids on four locations in Nakhon Pathom and Ayutthaya yesterday.According to CSD commander Pol Maj ...

In August last year in a bid to spur the Business Process Outsourcing (BPO) sector, it was announced that more than $2b had been spent on call centre shells as the government is aiming for 15,000 ...

Police busted an alleged fake call centre here that duped some people in Canada by offering to provide technical support by posing as representatives of Microsoft. Police have arrested 13 people, ...

Bombay High Court has dismissed an appeal filed by the Income Tax Department against Vodafone Essar Ltd. (now Vodafone Idea) concerning the appropriate section for Tax Deduction at Source (TDS) on ...

Kolkata: The Bengal Cyber Cell Wing and Bidhannagar Police carried out multiple raids on illegal call centres running in ...

About 2,000 jobs are to be axed at Sky as part of a shake-up of the media company’s call centres. The company, which is owned ...

Three Sky call centres in the north of England are to be closed and another two reduced in size, with around 2,000 job cuts.

Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning customer service agents. The broadcaster will close three of its 10 customer service ...