Sky has announced plans to shake up its call centres in a move which will see around 2,000 jobs put at risk of being lost.

According to a senior official from the department of social security, these call centres were proposed as kiosks at the bus ...

In August last year in a bid to spur the Business Process Outsourcing (BPO) sector, it was announced that more than $2b had been spent on call centre shells as the government is aiming for 15,000 ...

Joining forces with top scambusters to take on scammers from around the world, the team cracks into networks of organized ...

A man shared the tale of why he quit his call centre job after working for two days. South Africans were entertained and ...

Bombay High Court has dismissed an appeal filed by the Income Tax Department against Vodafone Essar Ltd. (now Vodafone Idea) concerning the appropriate section for Tax Deduction at Source (TDS) on ...

Police busted an alleged fake call centre here that duped some people in Canada by offering to provide technical support by posing as representatives of Microsoft. Police have arrested 13 people, ...

About 2,000 jobs are to be axed at Sky as part of a shake-up of the media company’s call centres. The company, which is owned ...

Sky is cutting 2,000 call centre staff and replacing them with chatbots, saying people are tired of phoning customer service agents. The broadcaster will close three of its 10 customer service ...

Three Sky call centres in the north of England are to be closed and another two reduced in size, with around 2,000 job cuts.

Kolkata: The Bengal Cyber Cell Wing and Bidhannagar Police carried out multiple raids on illegal call centres running in ...

Sky will reduce its headcount with its customer call centres by 2,000 as the media group moves its service further towards ...